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If the payment was made by a credit card, a student may take the card used to make the payment and their photo ID into any Tidewater campus business office and request that the credit be applied back to their card. This cannot be done by phone, nor email, it must be presented in person. Payments made by cash, check, money order, or ACH must wait for the refund to be processed after the Last Day to Drop for Tuition Refund and those payments will be refunded using the option selected by the student (normal processing timelines apply). For students enrolled in a Payment Plan through Nelnet Campus Commerce/TMS please see rules that apply specifically to that situation.

For more information on refund timelines or payment plans please refer to website:


Last updated: 2019-07-10 03:32 PM 2082-1542449
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