Share Print

Students with remaining aid balances after tuition and fees are paid in full and after bookstore, meal plans, bus passes and child care purchases have been made will receive the remaining balance in the form of a check or direct deposit disbursed each semester.

  • Students are sent an email from Nelnet Campus Commerce/Tuition Management System (TMS) to select their method of receiving remaining balances. If a student does not select direct deposit, they will receive the remaining balances by check.
  • Prior to disbursing these remaining balances, the College must ensure that students have begun classes and have not been reported for non-attendance.
  • We then adjust aid for students who are less than full time, and disburse the aid to pay charges.
  • Once charges are paid, any remaining credit balance is then prepared for disbursement to the student.

Each semester, disbursement dates will be published on the Disbursement Schedule website. After the initial disbursement dates, the College will process new disbursements approximately every two weeks throughout the semester as awards are made. Please see a Financial Aid Counselor if you have questions regarding your disbursement.

  • Please note that remaining balance checks are mailed to the most current MAILING address posted in SIS. Please ensure that your mailing address is current and valid in SIS. If the remaining balance check is returned to the Nelnet Campus Commerce/Tuition Management System (TMS) as undeliverable, you will receive an email notice to your TCC student email account from the Nelnet Campus Commerce/Tuition Management System (TMS) informing you that you must update your mailing address in SIS in order for the remaining balance to be resent.

Depending on the option chosen by the student, when and how the refund is disbursed to the student varies.

  • If you selected Direct Deposit (ACH), the funds are usually available within 3-4 business days after your refund is posted in the Student Information System.
  • If you did not select one of the refund options, you will be issued a paper check. Checks are mailed through the U.S. Postal Service to the mailing address listed in the Student Information System. Allow 10-14 business days after you see the refund posted on your Student Information System account.
  • If you made a payment via ePay and are due a refund, your refund will be returned to the same credit/debit card used when the payment was made. Funds are usually available 3-4 business days after your refund is posted in the Student Information System.

Students may check their SIS Student Center for refund information.

Follow these instructions to access the information.

Step 1. Log in to myTCC

Step 2. Click on Self Service

Step 3. Click on Student Center

Step 4. Under the Finances Heading select ACCOUNT ACTIVITY from the drop-down menu.

*Certain state grants and tuition refunds may take an additional 3-5 business days (listed below). A business day is considered to be Monday through Friday.

  • Commonwealth Award (COMA)
  • Virginia Guaranteed Assistance Program (VGAP)
  • College Scholarship Assistance Program (CSAP)
  • VCCS Grant
  • Part-time Tuition Assistance Program (PTAP)
  • Virginia Military Survivors and Dependents Education Program (VMSDEP)
  • Shipyard Apprenticeship
  • Private scholarships
  • ED Foundation Scholarships
  • GEAR UP Grant
  • VA Chapter 33
  • Tuition Payment Plan
  • Out of Pocket Tuition Payments Made

(Student Accounts > Refund - Financial Aid OR Refund - Tuition & Fees)

Last updated: 2020-11-23 03:49 PM 2082-8734-8386-2159
Help us improve our support. Was this article helpful?