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First, log into your student SIS account and determine that a refund has been posted to your SIS account.  Refund arrivals vary depending upon the refund method you selected. Anticipated arrivals are: 

For automatic deposits – 3 to 4 business days from posted refund date

For paper checks – 10 to 14 business days from posted refund date

Certain state grants (i.e. Commonwealth Grants) and tuition refunds may take an additional 3-5 business days. A business day is considered to be Monday through Friday.

If your refund has not been received within these time frames, please call 1-855-308-5614 to speak with a representative.

Last updated: 2019-11-07 02:21 PM 2082-8734-8386-2160
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